Personal Data Protection www.hardloop.co.uk, www.hardloop.ie & en.hardloop.ch

1 - Personal Data

1.1. Data Collected

By "data," HARDLOOP means all information concerning the User provided voluntarily during the creation of a User account or collected during use of the Website.

HARDLOOP collects personal data of clients visiting www.hardloop.co.uk & en.hardloop.ch & www.hardloop.ie, notably through cookies as per applicable laws.

This data is collected when:

Creating an account,
Registering for newsletters or alerts,
Placing an order or requesting a return,
Contacting HARDLOOP's Customer Service,
Participating in promotional games,
Browsing the website and reviewing articles,
Writing comments, reviews, or participating in forums.

Data includes registration details and usage information, such as:

Registration data (name, valid email, password) provided via the sign-up form, with a user name formatted as: First name and initial of the last name (e.g., Laurent D.).
The User can opt to use their full name as their username under their responsibility through “Your Hardloop”. The User must ensure data accuracy and completeness.
Usage data (automatically collected) during connection, including IP address and additional shared information, such as gender, date of birth, addresses, biography, interests, and any other details found in “Your Hardloop”.

1.2. Purpose of Data Processing

Data processing serves to create and manage User accounts and improve service functionalities. With explicit consent, data may be used for marketing purposes.

1.2.1. Purposes of registration data processing

HARDLOOP n'utilise pas l'adresse électronique ni toute autre information susceptible d'identifier un Utilisateur personnellement sans son consentement. HARDLOOP peut utiliser l'adresse électronique d'un Utilisateur dans un but non commercial (par exemple, pour l'envoi d'une lettre d'information). L'Utilisateur dispose à cette occasion de la possibilité de s'opposer à ces envois.

This data is necessary to create and manage the User's account and to enable them to benefit from the Website's functionalities. Where applicable, and with the User's consent expressed by ticking the boxes provided for this purpose, this data may be used by HARDLOOP for commercial marketing purposes.

You may occasionally receive a limited number of personalized product recommendations, surveys, reminder emails if you have left items in your shopping cart without logging out, or requests to review a product, whether or not you are subscribed to a newsletter. In accordance with legal provisions, we prioritize the use of data from your previous orders to offer you these individual recommendations.

If you no longer wish to receive personalized product recommendations by email, you can object at any time. To do so, click on the unsubscribe link included in each email or send a message to hello@hardloop.com.

HARDLOOP does not use your email address or any other information that could personally identify a User without their consent. HARDLOOP may use a User's email address for non-commercial purposes (for example, to send a newsletter). The User has the opportunity to object to these mailings at that time.

1.2.2. Purposes of usage data processing

This data allows for statistical analysis regarding the consultation of Website pages (for example, analysis of the traffic generated on the Website). This information may be used to optimize the operation and improve the quality of the Website, as well as the effectiveness of HARDLOOP's marketing or advertising campaigns.

1.3. Data Recipients

Certain partners outside the EU are bound by contractual obligations to uphold European data protection standards. However, disclosures may be made if required by law or judicial orders.

1.4. Data Security

HARDLOOP attaches particular importance to data security and implements all appropriate measures to limit the risks of loss, damage, or misuse of data. Therefore, a password is required when opening an account to protect it against unauthorized access. The User is responsible for maintaining the confidentiality of their password and its use.

1.5. Data Retention

Data is stored on HARDLOOP's servers and is kept for the period strictly necessary for the use of the User's account. However, the User is informed that upon the deactivation of their account for any reason whatsoever, the data and its associated content will be retained for a period of one year from the date of deactivation. Beyond this duration, the data and its associated content will be deleted from the Website's servers.

1.6. User Rights

In accordance with applicable data protection laws (including GDPR and the French Data Protection Act), HARDLOOP ensures the effective exercise of legal rights for individuals whose data is processed, namely:

The right of access to their own personal data processed by HARDLOOP,
The right to object for data not related to the intended purpose,
The right to contest and update their data when it is inaccurate, incomplete, ambiguous, or outdated,
The right to be informed of the logic underlying automated processing in the event of a decision made based on it that produces legal effects concerning them.

The User can access their personal data, have it rectified or deleted where applicable, and object to its disclosure to third parties:

By logging into their profile and modifying their personal data;
Or by contacting the data protection manager at the following email address: hello@hardloop.com;
Or by post to the following address: HARDLOOP, Personal Data, 17, avenue du Pré de Challes - 74 940 Annecy, France.

2 - Cookies

The www.hardloop.co.uk, www.hardloop.ie and www.hardloop.ch websites use cookies. The data collected (i.e., pages visited, type of browser used, time and date of browsing, advertisements clicked by the User) through this automated tracking process is anonymous and is used solely by HARDLOOP for the purpose of improving the quality of the Website (for example, to improve your search results or to personalize the advertising provided to you).

The User can object to the storage of these cookies by configuring their computer according to the guidelines detailed on websites such as https://www.cnil.fr or their local data protection authority, bearing in mind that in such cases, the User may not be able to access all functionalities of the www.hardloop.co.uk, www.hardloop.ie and www.hardloop.ch websites.

3 - Privacy Policy

Each User has a username and has the opportunity—by completing their profile via "Your Hardloop" and "Edit my public profile", or by adding at least one of the following elements: review, post (forum), comment, photo, or video, or by following another User's profile—to participate in the community section of the site and thus make their community profile public. This profile can be viewed under "Your Hardloop" / "View your public profile" and modified under "Your Hardloop" / "Edit your public profile".

Each User is also informed that their data may be used by HARDLOOP to suggest following and/or being followed by other Users, selected based on said data. This data is not shared with the Users concerned, independently of what is accessible via the public profile, and is therefore used exclusively by HARDLOOP for this purpose. Each User accepts this use of their data.